Why don’t you cover all of London?
We serve the areas local to our multi-traders. It just happens they’re all located in South West and West London. If you’re good with your hands, own a scooter/motorcycle and want to join us go here. (recruiting)
Are you insured against damage to my property?
Each of our handymen has £2m of public liability insurance.
If you supply the parts is there a mark up?
Yes, we add 25% to our cost for any parts we supply, purchased before arrival. In return, we offer a six month guarantee for labour and parts on any materials supplied by us.
Do I need to wait in all day?
No, we offer specific times of arrival. The handyman will arrive within 60 minutes of this time. If the handyman is running behind schedule on the day, we will always contact you in good time to let you know when he can be expected.
Is your work guaranteed?
All our work is guaranteed against faulty workmanship. If something is not right, we will return to fix it free of charge. If we supply parts, both parts and labour to fit them are guaranteed for six months.
Do you supply the parts?
All our handymen travel around London on motorcycles so they are limited to the amount and size of material they can carry. If you need any parts or materials for your job, the handyman will arrive, drop off his tools, see what is needed and nip out to the nearest merchant to pick up the bits. If the part is very specific and cannot be sourced locally we may need to order it and return on a follow up visit to fit it. Our operations team are experts in sourcing hard to find parts and materials.
Do you charge for “shopping” time?
Our Handymen carry a range of small, commonly used materials so it is not often that we need to go shopping. If we do and we can source materials locally, we charge at our normal rates, but we cap the charges for shopping at 45mins. We will only charge for more than 45mins by prior agreement if for example, we need to get a long list of materials from two or more locations.
How do I pay for services?
After completion (Non-account customers) and satisfaction you can have the following options
1. cash payment ( please make sure you have enough as waiting time will be charged)
3. credit card or PayPal via PayPal car payment machine that our handymen carry.